It could be more user friendly.Calls:I do not pick-up unknown numbers, it would be ideal that if a Houzz Rep is calling because they have a match on the phone, that the id says Houzz says HOUZZ, so I know to pick it up. The design program only has a limited selection of furnishings. It would be great to ask the prospective client how serious or if they are just searching for ideas.I have met with several prospective clients, and I feel they just wanted my ideas and then hired a contractor to implement them.I would like a better program to draw and present to clients with a better selection of furnishings.
When I call sometimes, they act surprised. It bothers me that I take the time to reply to their inquiry and they do not even acknowledge it.
I feel that most of the clients are not serious about their projects. She is very prompt to reply all of my questions. , my sales rep has made all the difference and always convinces me to keep renewing the membership. I think that the idea is to pay more to get more areas but so far, I have not been able to the money I have invested in Houzz. The program is good but in the 4 years I have been paying I have only had 1 prospective client become a client and completed a project.
